- Hours
- 40 hours a week
The Role
This role will be responsible for exceptional levels of customer service and brand delivery through visual merchandising, store standards and team management. You’ll work closely with the Store Manager to ensure an efficient, smooth operation is in place. The role will have a real people focus and be involved in training, motivating and engaging a team of retail professionals, as well as conducting performance reviews.
Our customers are key to our business so you’ll know how to make them feel extra special and resolve any issues quickly and effectively. You’ll have an eye for numbers and work towards agreed budgets and targets and communicate this to the team. You’ll produce weekly reports to reflect store performance and be confident sharing this across the business when required.
What's in it for you
Our stores are truly enjoyable, focused and engaging places to work. As part of the management team you can expect competition, professional development and inclusion.
- Medical, Dental, Vision Plans
- PTO allowance
- A uniform allowance
- A variety of day one benefits including Employee Assistance Program, FSA, and travel benefits
- Following probation you'll be able to participate in our bonus plan, where you can earn up to 28% on top of your monthly pay
What we are looking for
We are looking for an experienced retail leader within an apparel environment. You’ll be a confident communicator and understand how to engage and inspire a team of at least 5 sales professionals. You’ll deputise and take the lead in the absence of the Store Manager and enjoy new challenges and responsibilities. You’ll live and breathe customer and employee experience, working towards making this better and better.
We are a dynamic, fast paced business so we look for people that embrace this type of culture and thrive in a changing environment.