Jobs & Careers
System Support Officer
We have a fantastic opportunity for a Systems Support Officer to join our Business Systems team. You will be part of a small, focussed team, who are responsible for ensuring the College’s systems are reliable, effective, and relevant to the business needs of the College.
As a Systems Support Officer, you will use your technical expertise and business process knowledge to support the implementation of the College’s Business System Strategy. You will be responsible for supporting, administering, and developing a variety of College business systems and applications, as well as training users in their effective operation.
This role will involve:
- Providing assistance, analysis and advice to staff with regard to College business systems
- Developing applications and systems ensuring they meet the College’s business needs
- Provide assistance and support to staff and students with regard to use of the College’s VLE and associated eLearning technology
As a Systems Support Officer, you should:
- Qualified to level 3 or above in a Business or IT related subject
- Hold GCSE grade A*- C / 9 – 4 in English or equivalent
- Hold GCSE grade A* - C / 9 – 4 in Maths or equivalent
You should also be able to demonstrate:
- Experience of delivering training
- Excellent communication skills
- Methodical approach to tasks
- Excellent problem-solving skills
For further details, please refer to the job description and person specification above.
See what we have to offer and come and join us. You won’t be disappointed!
Benefits include:
· Generous Annual Leave (30 days annual leave + bank holidays + 5 College closure days)
· Good Pension Scheme
Employee benefits include:
- Personal and Professional Development opportunities
- Discounted Metro Card Scheme
- Cycle to Work Scheme
- Access to employee assistance programme
- Reduced price personal gym membership
- Access to a wide range of high street discounts (retail, supermarkets and restaurants)
- Annual Staff Recognition Awards
Here at the Heart of Yorkshire Education Group, our Values are at the heart of everything we do. Watch our Principal and CEO, Sam Wright, and Group Chair of Governors, Andrew McConnell, explain how we carry out our values every day.
We are proud to be awarded the Investors in Diversity Silver accreditation by the National Centre for Diversity, for our successful implementation of FREDIE (Fairness, Respect, Equality, Diversity, Inclusion & Engagement). We aim to develop a workforce that reflects the diverse community we serve and positively encourage applications from all.
The Heart of Yorkshire Education Group is committed to safeguarding the welfare of all students and this post will be subject to pre-employment vetting in accordance with Keeping Children Safe in Education, this includes an Enhanced Disclosure from the DBS. Sight of evidence of all essential qualifications as outlined in the Person Specification must also be provided.
All posts within the Group are exempt from the provisions of the Rehabilitation of Offenders Act 1974. This means that applicants are not entitled to withhold information about any convictions that are not "Protected" which for other purposes are "spent" under the provisions of the act.
If you are currently living overseas or have lived/worked overseas in the last five years please be aware that you will be required to provide an overseas criminal record check from the country/countries you have worked/resided in if you are the preferred candidate for the post. Further details of how to obtain the additional check is here - Criminal records checks for overseas applicants.
Supporting Documents
Job Description & Person Specification
Adobe Acrobat Document
The Heart of Yorkshire Education Group is committed to safeguarding the welfare of all students and this post will be subject to Enhanced Disclosure from the DBS.
Job Details
The Heart of Yorkshire Education Group is committed to safeguarding the welfare of all students and this post will be subject to Enhanced Disclosure from the DBS.
Supporting Documents
Job Description & Person Specification
Adobe Acrobat Document