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Total number of courses: 44
Principles of Customer Service
This course delves into the fundamentals of what makes good customer service. It provides essential skills and knowledge to confidently work in a wide range of customer-facing roles. Key Topics include understanding data,…
This course introduces you to dementia and will help you develop an awareness of dementia, what it is and how it can affect different people. You will learn about the most common causes of dementia and the factors relating…
All businesses need good leaders in order to be successful, and an effective team leader will make sure that their team is happy and motivated within the workplace. This course will develop and improve your practical skills…
Principles of the Mental Health Worker
If you are looking to develop your understanding of mental health and the role of the mental health care worker, the Level 2 Certificate in the Principles of the Mental Health Care Worker is the course for you. This course…
Principles of Understanding Dementia Care
This course has been designed to increase your knowledge and understanding of different areas of the diagnosis of Dementia, supporting and caring for Dementia patients:
- The causes of Dementia
- The…
Principles of Working with and Supporting Individuals with Learning Disabilities
This course begins with an introduction to services for people with learning disabilities including current best practice and how people have been supported in the past. You will go on to learn about the importance of…
Self-Harm and Suicide Prevention
Deadlines will be set and a tutor allocated who will be available to help with problems and queries as well as providing feedback. This course is suitable for anyone who would like to know more about how to help…
Special Education Needs and Disability
If you are passionate about making a difference in the lives of individuals with special educational needs and disabilities, the Level 2 Certificate in Special Educational Needs and Disability (RQF) is the ideal course…
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