University Centre at the Heart of Yorkshire Education Group Ranks Third in Yorkshire for Higher Education Student Satisfaction

Principal and Chief Executive Sam Wright (left) and Lisa Macdonald, Group Executive Director of Curriculum & Quality Standards.

The University Centre at the Heart of Yorkshire Education Group has ranked third in Yorkshire for higher education student satisfaction in the latest National Student Survey (NSS).

Based across Wakefield College, Castleford College and Selby College, the University Centre at the Heart of Yorkshire Education Group has achieved another set of highly positive NSS results this year - surpassing national benchmarks with an average positivity score of 91%.

With more than 92% of eligible students completing the survey, the score reflects a widely held view amongst all learners.

Whilst the University Centre achieved positive NSS results last year, this year saw an increase in student satisfaction across nearly all themes, including:

• Teaching (93.1%, up by 2.1%)
• Assessment and feedback (92.2%, up by 1.7%)
• Learning opportunities (93.1%, up by 2.9%)

The highest scoring category saw 94% of students rate the University Centre’s academic support positively, exceeding the national average by almost 5%.

Additionally, the percentage of students that were positive about the teaching quality on their course was 5% higher than national benchmarks.

Steve Mulligan, Head of Higher Education at the Heart of Yorkshire Education Group, said: “We are extremely proud of this year’s NSS results, which place us third in Yorkshire for student satisfaction. Student support is at the heart of everything we do, and our staff are dedicated to creating an environment where learners can thrive - so it’s amazing to see this reflected in the results.”

The NSS surveys university students across the country on their higher education experience at their institution, with this year’s survey receiving over 360,000 responses.

Zoe-Eve, who studies the BA (Hons) in Criminology and Law course at the University Centre, said: “I love everything about my course – it has transformed my way of thinking and given me more direction in my career. My tutors make learning easy, their teaching is thorough and well-paced, and they go out of their way to support us.”

University Centre at the Heart of Yorkshire Education Group student, Zoe-Eve.

This comes as the Heart of Yorkshire Education Group recently signed the Get the Nation Learning Charter, demonstrating its commitment to providing lifelong learning opportunities for adults.

Validated by some of the region's most well-established universities, the University Centre at the Heart of Yorkshire Education Group provides a variety of degree-level programmes, including Foundation Degrees, Full Degrees, Higher National Certificates/Diplomas, Top-Up Degrees and Teacher Training.

It covers a wide range of subject areas including Animal Management, Art & Design, Business, Computing, Construction, Childhood Studies, Digital Industries, Education, Engineering, Health & Wellbeing, Music, Performing Arts, Public Services, Social Science, Sport and more, across its three college sites of Wakefield College, Castleford College and Selby College.

Find out more here. 

University Centre at the Heart of Yorkshire Education Group students celebrating at their graduation ceremony at Wakefield Cathedral.

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