Support Technician Apprentice

We are looking for a tech-savvy and customer-focused individual to join our team as a Support Technician Apprentice. This role offers a unique opportunity to gain hands-on experience in digital systems support while working towards a nationally recognised qualification.

Apprenticeship summary

What will the apprentice be doing?

• Provide technical support to customers and colleagues via digital communication channels.
• Resolve digital issues using appropriate tools and technologies.
• Diagnose and troubleshoot technical problems, identifying root causes and solutions.
• Configure digital devices and systems to meet user needs.
• Operate and maintain digital information systems securely and efficiently.
• Communicate effectively using appropriate terminology across various platforms.

What training will the apprentice take and what qualification will the apprentice get at the end?

Training will be employer based and provided by the Heart of Yorkshire Education Group.

What is the expected career progression after this apprenticeship?

Opportunity to become a permanent member of staff.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Team working, Creative

Qualifications

GCSE English (Grade 4) Desired
GCSE Maths (Grade 4) Desired

About the employer

As part of Statera Energy, SEO has supported the construction and commissioning of one of the largest portfolios of low carbon, flexible assets in the UK, and through this experience we have developed a unique approach that places asset management and client requirements at the heart of our business.

Employer

STATERA ENERGY OPERATIONS LIMITED
https://www.stateraoperations.co.uk/about-us/

Address

Unit 7
High Street, Crigglestone
Wakefield
WF4 3HT
53.64117
-1.52649