Internal Sales Executive Apprentice

YorPower has an exciting opportunity to join a dynamic sales team. Reporting to the Sales Supervisor, you’ll handle internal enquiries, follow engineer recommendations, manage inbound calls, make outbound prospect calls, and support the sales process. This is not a call centre role.

Apprenticeship summary

What will the apprentice be doing?

• Support the commercial team and develop new sales.
• Support the business with all service offerings.
• Apply various sales skills to capitalise on commercial opportunities through negotiation of prices/up selling.
• Maintain a high level of pro-active telephone contact with both existing and prospective customers.
• Pro-actively seek new business by targeting a combination of lapsed customers, existing customers, and prospective customers.
• Effectively deal with telephone enquiries requesting quotations, compiling information on the desired requirements.
• Create quotations from enquiries received in a timely manner.
• Proactively chase quotations with a strong desire and tenacity, maintaining strong relationships and remaining in control of the sales cycle.
• Liaise between service operations and customers to efficiently answer general enquiries.
• Meet and exceed the agreed specific performance objectives.
• Achieve team sales targets as set by the Management Team within the agreed time scale.
• Maximise sales by continually expanding orders and up selling (when appropriate) on all incoming and outgoing calls.
• Ensure all prospects and orders received are entered into the simPRO system accurately.
• Liaise daily with your colleagues and update them on any developments in your work, ensuring a high level of team relationships exist.
• Set appointments for sales calls/visits where appropriate.
• You should have excellent attention to detail when entering information into our internal systems.

What training will the apprentice take and what qualification will the apprentice get at the end?

Learning will be delivered by the Heart of Yorkshire Education Group in the workplace. You will be assigned an assessor who will support and guide you through your apprenticeship. 

What is the expected career progression after this apprenticeship?

Opportunity to progress onto the L3 Customer Service Specialist apprenticeship. 
 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills

Qualifications

GCSE English (Grade 3) Desired
GCSE Maths (Grade 3) Desired

About the employer

YorPower Ltd is a UK‑based manufacturer, supplier, and service provider of diesel generators, hybrid power systems, UPS systems, and complete backup‑power solutions. The company operates both nationally and internationally, supplying customers in over 60 countries.

Employer

YORPOWER LIMITED

Address

Electricity Building Unit 2 Hurricane Close
Sherburn In Elmet
Leeds
LS25 6PB
53.79348
-1.22142